Freshworks
Business SoftwareFreshworks provides customer service, sales, and IT software that helps businesses improve customer experiences and streamline everyday operations.
Links to Freshworks may be affiliate links — we may earn a commission at no extra cost to you. Affiliate Disclosure.
About Freshworks
Freshworks is a business software company that provides customer service, sales, and IT management solutions designed to help businesses improve customer experiences and simplify daily operations. Its products include Freshdesk for customer support, Freshsales for sales management, and Freshservice for IT service management. Marketing performance promotes Freshworks to small and medium-sized businesses, customer support teams, sales departments, and IT professionals looking for practical software to manage customer relationships, resolve support requests, streamline workflows, and improve team productivity.
What Freshworks offers
- - Customer Support Ticketing
- - Help Desk Management
- - AI Powered Customer Service
- - Live Chat and Messaging
- - Customer Relationship Management
- - Sales Pipeline Management
- - Workflow Automation
- - IT Service Management
- - Knowledge Base Management
- - Omnichannel Customer Support
- - Customer Analytics and Reporting
- - Team Collaboration
- - Self Service Customer Portals
- - Third Party Integrations
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